At HDFC Plc, we understand that when accessing our website, product and services or interacting with us including online, the privacy and confidentiality of personal information is important to our customers. That’s why we are committed to safeguarding the personal and financial details you provide us.
The type of information we collect from you will depend on what services you use. The information we collect from you may include your identity and contact details, other personal details such as gender and marital status and financial information. No attempts are made to identify anyone browsing our site.
We collect, use and exchange your information so that we can:
- Establish your identity and assess applications for products and services
- Price and design our products and services
- Administer our products and services
- Manage our relationship with you
- Manage our risks and help identify and investigate illegal activity, such as fraud
- Contact you, for example if we suspect fraud on your account or need to tell you something important
- Conduct and improve our businesses and improve the customer experience
- Comply with our legal obligations and assist government and law enforcement agencies or regulators
- Identify and tell you about other products or services that we think may be of interest to you.
- We may also collect, use and exchange your information in other ways where permitted by law.
HDFC follows the MMA’s Corporate Governance Code (CGC), and remain committed to working to improve our governance, providing robust oversight of the Company to achieve our purpose. The Company is supervised and regulated by the Maldives Monetary Authority (MMA), the country’s central bank. MMA closely monitors financial institutions’ adherence to laws and regulations.
As a responsible financial institution, HDFC has a long-standing reputation for trust that is built on financial reporting and compliance, and transparency, and therefore is run in accordance with the Companies Act of the Republic of Maldives (10/96), Listing rules of Maldives Stock Exchange, the Securities Act of Maldives Security Depository and Corporate Governance Code of Capital Market Development Authority Requirements.
HDFC also has in place detailed and clear policies and procedures setting out the standards relating to Preventing Money Laundering and Terrorism Financing, which must be followed by our employees. The Prevention of Money Laundering and Financing of Terrorism Act (10/2014) prohibits money laundering and terrorism financing in the Maldives.
If you feel that we have not lived up to our online privacy commitments or you have any queries relating to our policies, please send an e-mail to info@hdfc.com.mv. Our objective is to respond within our service standard of three working days.
*As we plan to keep our statement on privacy current, this information can be subject to change. Please return periodically to review the latest on Privacy Policy.
